Organising your ONLINE CHRISTMAS PROJECT is easy
Getting the most from your fundraising project is easy if you follow the 6 easy steps to success. Please spend some time reading through these few stages as they will give you a full understanding of the process from start to finish.
Alternatively If you want a quick overview of the process then why not check out out short introductory video……
1. ORDER YOUR FREE ARTWORK PACK
Existing Clients
- Login to your existing account
- Create a NEW project
- Order your FREE drawing templates
New Clients
- Register a NEW account with us
- Create a NEW project
- Order your FREE drawing templates
2. CREATE SOME FABULOUS DESIGNS
get creative
- have your children create some fabulous designs on the supplied drawing templates.
- RECORD EVERY CHILD’S NAME AND CLASS ON THEIR DRAWING TEMPLATE AS CLEARLY AS POSSIBLE
once they all done…….
- return all your drawings to us in the pre-addressed box (envelope for small orders) that we sent to you
- remember to include your “return slip” so we know where they have come from!
- COMPLETE YOUR ONLINE “PROJECT SETUP” SO THAT WE CAN PRODUCE YOUR ORDER FORMS (SEE NEXT STEP)
IMPORTANT TIP
remember to read all the artwork guidelines on the template and on our website to get the most out of your project and avoid mistakes. PLEASE COMPLETE YOUR PROJECT SETUP ONLINE WHEN SENDING YOUR DRAWINGS BACK TO US. WE CAN’T PROGRESS YOUR PROJECT UNTIL WE HAVE THE REQUIRED INFORMATION.
3. PERSONALISED ORDER FORMS
SCANNING AND NAME RECORDING
- ON RECEIPT OF YOUR DRAWINGS WE WILL SEND AN EMAIL TO LET YOU KNOW THEY HAVE ARRIVED SAFELY.
- WE WILL THEN SCAN YOUR DRAWINGS AND RECORD YOUR CHILDREN’S DETAILS ON OUR SYSTEM.
printing your personalised order forms
- FROM THE DRAWINGS AND NAMES RECEIVED WE WILL CREATE A SET OF PERSONALISED ORDER FORMS (ONE PER DRAWING RECEIVED). THESE WILL SHOW THE DRAWING WE HAVE SCANNED TOGETHER WITH THE NAME/CLASS RECORDED FOR EACH CHILD.
- THE ORDER FORMS WILL ALSO CONTAIN A LINK TO OUR ORDERING WEBSITE FROM WHICH YOUR PARENTS WILL BE ABLE TO PLACE AN ORDER.
- IT TAKES UP TO 7 WORKING DAYS FROM RECEIPT OF DRAWINGS TO DISPATCH OF YOUR ORDER FORMS (TYPICALLY BY POST, ROYAL MAIL).
4. YOUR PARENTS CAN NOW ORDER ONLINE
CHECKING PROGRESS
- AFTER RECEIVING YOUR PERSONALISED ORDER FORMS YOU SHOULD DISTRIBUTE THEM TO PARENTS WHO WILL THEN BE ABLE TO PLACE AN ORDER ONLINE.
- YOU CAN CHECK ON HOW MANY ORDERS HAVE BEEN RECEIVED THROUGH YOUR ONLINE CONTROL PANEL
online shop closure & delivery
- AFTER YOUR SHOP HAS CLOSED (YOU SET THE CLOSURE DATE) WE WILL PRINT all YOUR ordered items.
- yOUR ORDER WILL BE DISPATCHED UP TO 2 WEEKS AFTER YOUR ONLINE SHOP CLOSES
5. RECEIVING YOUR ORDER
RECEIPT OF YOUR ORDER
- YOUR ORDER WILL ARRIVE BY COURIER (dpd) TO YOUR CHOSEN DELIVERY ADDRESS AND WILL REQUIRE A SIGNATURE ON RECEIPT.
- PLEASE CHECK YOU HAVE RECEIVED ALL THE BOXES SENT (THEY ARE LABELLED AS 1/3, 2/3, 3/3 ETC) AS MANY OF OUR ORDERS ARE LARGE AND SPLIT OVER MULTIPLE BOXES.
- CHECK THE ORDER FOR COMPLETENESS ON ARRIVAL AGAINST YOUR ORDER CONFIRMATION AND/OR THE CHECKLIST INCLUDED IN THE BOX.
- WE WILL INCLUDE YOUR INVOICE IN THE BOX WITH YOUR ORDER.
IMPORTANT TIP
ALWAYS CHECK YOUR ORDER UPON RECEIPT AGAINST THE ITEMS ORDERED. WE CHECK EVERY ORDER FOR COMPLETENESS BEFORE IT LEAVES OUR FACTORY SO WE KNOW IT IS COMPLETE. IF ITEMS DO NOT ARRIVE HOME WITH PARENTS IT IS 99/100 TIMES BECAUSE THEY HAVE BEEN MISPLACED IN THE SCHOOL. PLEASE CHECK THE ORDER ON RECEIPT THEN YOU KNOW WHEN ITEMS HAVE BEEN MISPLACED.
6. DISTRIBUTING YOUR ORDER
getting orders to parents
- we try and make distributing your order as easy as possible
- all items comes labelled with your child’s fullname AND CLASS (IF REQUESTED) OR ELSE WITH A CODE THAT WILL IDENTIFY THE CHILD’S CLASS FOR EASY DISTRIBUTION.
any problems?
- we will be printing hundreds of personalised items with hundreds of unique names and unique pieces of artwork. all of our critical processes are computer controlled and our unique checking procedures mean we can be 99.9% certain that we deliver every item on your order.
PAYMENT
- AFTER YOUR PROJECT HAS ENDED (TYPICALLY 2-3 WEEKS AFTER DELIVERY) WE WILL ISSUE YOU WITH A FUNDRAISING CHEQUE FOR THE AMOUNT OF PROFIT YOU HAVE MADE ON YOUR PROJECT.
